Frequently Asked Questions

Everything you need to know about shopping for sustainable home goods at Greenlife.

What materials are used in Greenlife products?

We prioritize sustainability by using GOTS-certified organic cotton, FSC-certified reclaimed wood, and recycled biodegradable polymers to ensure every item is as kind to the planet as it is to your home.

How long does shipping take for furniture items?

Standard home decor items ship within 3-5 business days. Larger furniture pieces require specialized eco-friendly freight handling and typically arrive within 10-14 business days.

What is your return policy?

We offer a 30-day 'Love Your Home' guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund, provided it is in its original condition and packaging.

Do you offer international shipping?

Currently, Greenlife ships to the continental United States and Canada. We are actively working on expanding our logistics to support international carbon-neutral shipping in the near future.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your Greenlife account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and eco-conscious financing options through Affirm and Klarna for larger home investments.